checked-in luggage swap
Ever since airlines started charging extra for the second checked in bag, customers have been doing everything they can to pack in all their goods into their carry-on. i have noticed that many customers are also using duffel bags and large hand bags to bring on
Extra items to avoid this new costs. on the last three flights i have been on, i have either had a tough time finding a space for my carry-on or the stewardess has had to check in the bag before lift off. to make matters even worse, airlines like united and american have started charging a fee for the first bag as well.
So whats a customer to do? well here’s a thought. how bout starting a secondary marketplace for luggage. lets say you fly an airline like jetblue, delta, airtran, etc which still allow for one free checked-in bag. suppose you don’t have anything to check-in or you prefer to carry on, why not let customers sell that space to another customer for a small fee (like 5 dollars). customers could post their extra space on a web site that matches sellers with buyers!
Airlines could also win back some trust from customers by rewarding customers who pack light (carry-on) by giving them a free meal, upgrade their seat or give them a luggage credit for another trip.
Categories: Fresh Ideas, blog
Tags: airline, luggage, travel, web service
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eq2 plat
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Gerry A